Privacy Policy
At Cleanutopia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our domestic house cleaning and commercial cleaning services.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Property address
- Billing and payment information
- Details about the cleaning services you request
- Website usage information through cookies and analytics
How We Use Your Information
We use your information to:
- Provide and manage our cleaning services
- Respond to enquiries and booking requests
- Schedule appointments
- Process payments
- Improve our website and customer experience
- Send service updates or important communications
- Comply with legal obligations
Cookies
Our website may use cookies to improve functionality, analyse website traffic, and enhance your browsing experience. You can control or disable cookies through your browser settings.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who help us operate our business, including:
- Payment processors
- Website hosting providers
- Customer management systems
- Marketing and communication platforms
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.
While we strive to protect your information, no online transmission or storage method is completely secure.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Cleanutopia
Email: [Your Email Address]
Phone: [Your Phone Number]